Thank you for visiting and shopping at Hindustanfood.com.
Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Order processing time
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Delivery processing time
Once the order is received, it is immediately processed and is booked for delivery with our shipping partners. Delivery of orders usually take 1-7 days. It may exceed more than that on certain occasions due unavoidable circumstances.
Buyer’s Address and Contact
The buyer/ customer will write his correct and complete shipping address, pin code, email Id and working mobile number at the time of check out on our website, any incorrect details will result in package being undelivered or automatically returned. Please note that in such a scenario, Hindustanfood.com shall not be held responsible for Refund/Replacement.
At the time delivery, the buyer/ customer must pick calls or check and reply to the Email/SMS/Whatsapp based communications made by the delivery partner or by Hindustanfood.com Customer Care. In case, the buyer/customer fails to reply or attend calls on time, a delay in delivery or an automatic return of the consignment to our warehouse by the courier company can be expected. In case the product gets retuned to us we may again send the products or initiate a refund after deducting the shipping charges for both Forward and Return and revenue deducted by the payment gateway. However, if the product doesn’t
return to us, Hindustanfood.com will not be able to provide any replacement or refund.
International Shipping
Hindustanfood.com will not be responsible for Custom Clearance in case the consignment gets stuck in the custom of the customer’s country. It will be customers responsibility and obligation to place orders as per the custom law of their country.
As a seller, we are bound to ship all products with-in the stipulated time and cannot refund/ replace on the partial or whole shipment, if your country does not allow the shipment or product(s). Also, any extra duty/tax, if levied, as per customer’s country, has to be paid by the Customer.